Training Coordinator - Field Support

Active Directory • Technical Documentation • Windows • On-Site Support • Test Equipment • Linux • Internet • Preventive Maintenance • Technical Assistance • Troubleshoot • Problem Resolution • Setup • hardware • Technical Support • UNIX

Active Directory • Technical Documentation • Windows • On-Site Support • Test Equipment • Linux • Internet • Preventive Maintenance • Technical Assistance • Troubleshoot • Problem Resolution • Setup • hardware • Technical Support • UNIX

ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest.

Location: Runcorn Office with some home office

Goal: Assist in the day to day running of the Training department.

Tasks

Learning Management System (LMS) platform maintenance:

• Train new hires in our LMS and allocate pre-determined learning materials (Product trainings and course pre-readings)
• Co-ordinate with sales trainers & marketing to ensure provision of subject appropriate support materials (bulletins, clinical papers etc) are included with curriculation

Training Event Management

• Manage training location bookings, including accommodation (when necessary), suitable training rooms and additional breakout rooms if needed; specify catering needs & also any additional requirements specific to each course.
• Ensure adequate stocks of welcome kit materials. Oversee timely shipping of same to trainings as needed.
• Raise POs and ensure cross charging of course fees to cost centre codes as appropriate.
• Check in and check out & tracking of training equipment

Quarterly Newsletter

• Distribute Quarterly training newsletter with relevant articles and formatting
• Monitoring of any competitions or actions & ensuring the results of these follow through into the next edition.

Requirements

• Prior experience as a trainer, within an admin function or someone looking to get back into the workforce
• LMS experience would be advantageous
• Highly organised, detail orientated and able to work autonomously
• Fluent English. Any additional language skill advantageous
• Willing to attend trainings where logistical support may be needed (Domestic & Overseas). Travel component 20%.