Systems Support Engineer (entry-level)
May 1, 2025
Job title: Systems Support Engineer
Location: Cambridge, United Kingdom
Contract type: Permanent, full-time, in-house
This is a perfect chance to develop IT career in a fast-moving professional environment while working as part of a large international team. This is an entry-level Systems network engineer role, which would suit someone looking to develop their career in IT.
Tasks
Main responsibilities
Assisting with 1st and 2nd line systems support tickets
Helping with building and installing new laptops, desktops and printers
Ensuring that the systems (hardware & software) are running smoothly and any system issues are resolved
Supporting network users
Backing up servers, archiving and restoring jobs from archives
Assisting in providing VPN and remote connectivity
Requirements
The successful candidate will have:
Degree in IT/computer related field or equivalent
Experience with Windows 10/11 and knowledge of Microsoft applications, installation of software and printers
Good understanding of TCP/IP and DNS
Proven communication and interpersonal skills
Proven ability to build relationships with staff at all levels of the organisation
Proven organisational skills with the ability to plan and prioritize, attention to
detail and accuracy
The ability to manage workload and meet the deadlines
A positive attitude and a friendly, confident, approachable manner
A proactive, optimistic, "can do" attitude, a fast learner and quick to
adapt
Benefits
Working in Cambridge
Known the world over for its prestigious university, Cambridge is a beautiful historic city that visitors from around the world make an essential part of their UK itinerary. However, it s also youthful, multicultural hub and home to some of the world s leading
hi-tech firms.
Compact and accessible, there s no shortage of pubs, bars and cafes to meet friends and colleagues. From museums and galleries to nightclubs and restaurants, the UK s most bike-friendly city is full of things to see and do, as well as being only a 50-minute train ride from one of the world s most famous capitals: London.
Please send your CV and covering letter explaining how you meet the key requirements of the role.
